Greenhouse Software

Greenhouse Software

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Greenhouse Software | Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.


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GDPR
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CCPA
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EU-US DPF
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UK-US DPF
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Swiss-US DPF

Featured Documents


Quick Summary

Has a formal mobile device management (MDM) program

Has a disaster recovery plan

Has cyber insurance

Uses a centralized IAM solution (SSO) to manage employee access


Announcements

Response to Klue Third-Party Security Incident

We were recently notified that Klue, a third-party vendor, experienced a security incident in which attackers obtained the credentials Klue used to connect to certain Greenhouse business systems. Based on our investigation to date, the unauthorized access occurred on June 11, 2026, was scoped to Klue's integration, and did not involve Greenhouse's own infrastructure.

No Greenhouse product, hiring, or candidate data was affected. The data accessible was limited to business contact information held in our sales and customer relationship systems, specifically names and contact details, and our investigation has not identified any modification or deletion of data.

We acted quickly to secure unauthorized access, notified the relevant data protection authorities, and are working directly with Klue as its investigation continues.


Greenhouse achieves ISO 42001 Certification

Responsible AI you can trust. Greenhouse is now ISO/IEC 42001:2023 certified, the global standard for Artificial Intelligence Management Systems (AIMS).

This certification independently validates our commitment to developing AI with accountability, fairness, privacy, and security at its core.

As AI adoption accelerates in hiring, so do expectations around oversight, accountability, and risk management. We are proud to provide customers with AI they can trust today and as regulatory expectations continue to evolve.


Response to CVE-2025-55182 (React2Shell)

Upon receiving a threat advisory on 12/03/2025 regarding CVE-2025-55182, Greenhouse immediately deployed a virtual patch to our WAF to mitigate risk while investigating impact. Although we confirmed the specific vulnerable features were not in use, we proactively upgraded and validated all affected dependencies to the vendor-recommended versions. We have completed deployment and retained our protective WAF rules to ensure ongoing security.



Documents & Knowledge Base FAQs


Subprocessors
31

Subprocessor
Location of Processing
Usage Details
Adobe

Adobe

United States
E-signature service (Acrobat Sign) for Greenhouse Recruiting - upon enablement by customer
Amplitude

Amplitude

United States
Product analytics for UX/UI analysis and in-app experiences
Anthropic

Anthropic

United States
Service provider for hosting large language models. Uses include AI product features and internal operational support purposes
AWS

AWS

United States, Germany, Australia
Server infrastructure and data hosting
Cloudflare

Cloudflare

United States
Email tracking and firewall services for Greenhouse Sourcing Automation
Datadog

Datadog

United States
Performance data; processing HTTP user request data
Dropbox

Dropbox

United States
E-signature platform for Greenhouse Onboarding
fastly.com

fastly.com

United States
Delivery of assets (images, documents, client-side source code) and firewall services
Fivetran

Fivetran

United States
Delivery of data to data warehouse
Forethought

Forethought

United States
Customer chatbot
Gainsight

Gainsight

United States
Customer success platform
Glean

Glean

United States
Internal AI platform for enterprise search and knowledge discovery
Google

Google

United States
Protects job boards from spam and abuse for Greenhouse Recruiting
Google Analytics

Google Analytics

United States
Website Analytics
Google Workspace

Google Workspace

United States
Email processing
Grayscale Labs

Grayscale Labs

United States
Texting automation platform for Greenhouse Recruiting - upon enablement by customer
IPQualityScore

IPQualityScore

United States
Provides signals and enrichment for fraud detection as part of the Real Talent fraud prevention feature for Greenhouse Recruiting
Kombo

Kombo

United States
HRIS integrations services - upon enablement by customer
Mailgun

Mailgun

United States
Email Services for Greenhouse Recruiting
Mapbox

Mapbox

United States
Provides location auto-complete functionality for Greenhouse Recruiting
MongoDB

MongoDB

United States
Datastore for Greenhouse Sourcing Automation
OpenAI

OpenAI

United States
Service provider for hosting large language models. Uses include AI product features and internal operational support purposes
Partner Fleet

Partner Fleet

United States
In-app integrations page for Greenhouse Recruiting - utilized when a Greenhouse user submits an integration partner demo request via the in-app integrations page
Recall.ai

Recall.ai

United States
Meeting recording and speech to text transcription services for Greenhouse Recruiting
Rollbar

Rollbar

United States
Error reporting and tracking
SendSafely

SendSafely

United States
Encrypted file transfers
Skilljar

Skilljar

United States
Customer training platform for Greenhouse Recruiting - upon enablement by customer
Snowflake

Snowflake

United States
Data warehouse for product analytics
Twilio

Twilio

United States
Two-factor authentication and email delivery system
Workato

Workato

United States
Enables faster integration development for general and custom Greenhouse integrations - upon enablement by customer
Zendesk

Zendesk

United States
Customer support ticketing system
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